Why can't I subscribe to Free Trial?

Modified on Thu, 3 Jul at 1:27 PM

Most of our apps offer a 3-day free trial so you can enjoy a full experience — no ads, no limits.
But sometimes, the trial might not be available to you. Here’s why:


1. You’ve already used the trial before

Each free trial is available once per Google account or device.
Even if you switch phones or change your Google account, our system can detect it and block another trial.

Not sure if you used it?
Go to Google Play → Profile → Payments & subscriptionsBudget & history to check.


2. No payment method added

Google requires a valid payment method (like a credit or debit card) even for free trials.
Why? Because the subscription will automatically renew after the trial ends — unless you cancel it in time.

Add your payment method via:
Google Play → Profile → Payments & subscriptionsPayment methods


3. You skipped the trial and bought the app directly

In some apps, the trial only activates if a toggle button is turned on.
If it’s off, you might go straight to the purchase page, and the trial gets skipped.

Always check if there’s a “Start Free Trial” button before confirming payment.



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