My physical remote was lost or broken. What is the option?

Modified on Fri, 12 Apr 2024 at 05:18 PM

Our app replaces physical remotes quickly and easily, making it the most convenient way to control smart TVs using your phone. However, smart TVs require user permission for external connections, so the physical remote must be used to pair the TV with our app for the first time.

When connecting to your LG TV for the first time, allow permission to control and cast media by typing in the code displayed on your TV screen.

*Tips: To avoid being prompted for permission every time, configure your TV settings to request permission only for the first time connecting an external device. 

To enhance your user experience, purchase a universal physical remote from a reputable retailer like Amazon if you haven't connected the app to your TV and do not have the physical remote. Please ensure compatibility with your TV's model before you buy.

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